Community Paramedicine
For Patients, Families and Caregivers
What is Community Paramedicine?
Community Paramedicine is a non-emergency health care program that helps eligible patients receive care at home or in the community. Our Community Paramedics can assess health concerns, monitor chronic illness, provide some treatments, collect certain samples, and help connect patients with the right care.
Common Questions
What can CP help with?
- Health assessments and vital signs
- Chronic disease management
- Wound concerns
- Point-of-care testing and specimen collection for eligible patients
- Routine medication administration and vaccinations for eligible patients
Who may be eligible?
- Homebound patients
- Patients with mobility barriers
- Patients with frailty
- Patients with cognitive barriers
What does “homebound” mean?
Homebound can include being bedbound, having serious mobility issues, being temporarily unable to leave home due to illness or seasonal frailty, having cognitive issues without enough support, living in a remote area, or not having reasonable transportation options.
How do I get referred?
Referrals must come from a health care provider or allied health partner. This may include, but is not limited to, a physician, nurse practitioner, hospital team, home care provider, community agency, or 911 paramedic.
Patients and families can call the Community Paramedicine office to ask questions, but enrolment generally requires a referral from a health care provider.
Can I refer myself?
You are welcome to contact Community Paramedicine to ask questions about the program. In most cases, enrolment requires a referral from a health care provider or allied health partner, such as a doctor, nurse practitioner, hospital, home care provider, community agency, or 911 paramedic.
In certain circumstances, exceptions may be made for individuals who do not have a primary care provider and who meet the program criteria. If you are unsure where to start, you can call the Community Paramedicine office and the team can help guide you.
Will CP replace my doctor or nurse practitioner?
No. Community Paramedicine does not replace your doctor, nurse practitioner, or regular health care team. Community Paramedics provide support in the home or community and work with your existing health care providers whenever possible.
You should continue to book follow-up appointments with your primary care provider unless you need help doing so.
When should I call 911?
Call 911 right away for chest pain, severe trouble breathing, stroke symptoms, fainting or unconsciousness, severe bleeding, sudden confusion that is not normal for the person, severe allergic reaction, major injury, or if the person appears seriously unwell or rapidly worsening.
When should an enrolled patient, caregiver, or family member call Community Paramedicine?
Call Community Paramedicine if the patient is already enrolled and there is a non-emergency health concern where a home visit may help prevent deterioration or avoid a 911 call.
Examples of When to Call Community Paramedicine
Breathing / COPD concerns
Call Community Paramedicine if there is a mild to moderate increase in shortness of breath, cough, wheezing, or sputum changes and the patient is stable.
Call 911 if breathing is severe, the patient is blue or grey, confused, very drowsy, has chest pain, or cannot speak in full sentences.
CHF / swelling / fluid concerns
Call Community Paramedicine if there is increasing leg swelling, mild worsening shortness of breath, or sudden weight gain and the patient is otherwise stable.
Call 911 if there is severe breathing distress, chest pain, fainting, oxygen levels are dangerously low, or the patient appears unstable.
Possible UTI
Call Community Paramedicine if there is new burning with urination, new urgency, lower abdominal discomfort, blood in urine, or UTI symptoms and the patient cannot reasonably access primary care.
Call 911 if there is high fever, severe flank or back pain, vomiting, shaking chills, confusion with serious illness, or signs of sepsis.
Possible strep throat or sore throat
Call Community Paramedicine if there is a sore throat with fever, swollen glands, or trouble accessing primary care, and the patient is stable.
Call 911 if there is drooling, severe trouble swallowing, trouble breathing, a muffled voice, or swelling that may affect the airway.
Wounds
Call Community Paramedicine if a wound is worsening, has increased redness, warmth, swelling, drainage, pain, or there is an acute skin tear, especially if the patient has difficulty getting to a clinic.
Call 911 if there is severe infection, rapidly spreading redness, severe pain, fever with weakness, or the patient appears seriously unwell.
Emergency Reminder
Community Paramedicine is not a 911 service.
If someone is having a medical emergency, call 911 immediately.
Contact Community Paramedicine
Office: 705-746-8844
Fax: 705-746-7510
